Hebden Bridge Trades Club
4 stars based on
Downoad the Adobe Reader file. Please read the following terms and conditions carefully. By using this site, or buying tickets from us in the club, or from one of our external outlets, you will be deemed to have accepted all relevant terms and conditions.
Summary of Refunds Policy: We will give refunds on all tickets providing the application for a refund is made and received by us seven days before the day of the event. Summary — Buying On-Line tickets. When you click through the website to buy tickets you enter into a contract with the club as below.
We do not issue physical tickets for on-line purchases. You will receive your transaction number by email via PayPal, and in a separate email from the club.
You should retain this information and be able to provide it on the door. If you do not receive an email confirmation please check your spam, and double check that you entered your email address correctlyas almost all the enquiries we take on these grounds are due to these two simple human errors.
Buying Tickets from the Club You can buy tickets in the club during office hours 11am-6pm. In this case you will be issued with a physical ticket which you should retain as proof of purchase. Members Tickets Tickets are offered to members of the Trades Club at a discounted rate. If you buy a members ticket you should be able to produce your membership card on request. Membership forms are available at all times through the club. Purchase of Tickets through the Website Your on-line ticket takes the form of a unique booking reference code, which is generated through website when you go through to pay for your tickets.
This code is delivered to you electronically via the email address you have provided. Please keep a record your code and bring it with you to the event.
If you do not receive your electronic ticket, please check your spam folder before you contact us. Ticket prices, event times, and whether the event is standing or seated are all clearly stated on the Club Website and programme information. Ownership of the event and the right to grant entry remains with the Club. A request by you to purchase tickets using the booking process on this website is made subject to these Terms and Conditions. To buy tickets you must register and set up an account with us or log in to an account you have previously set up.
You must be over 16 years old to buy tickets using this website and must also comply with any age restrictions which apply to the event as set out below. When you are logged into this website you may choose the tickets you wish to purchase and add them to your basket. At this stage an offer has been made by you to buy the tickets selected.
The face value and booking fee will be clearly itemised in your basket before you confirm your purchase and check out. Until your payment is processed and accepted by us the unique booking reference code will not be valid. You are advised to check your purchase on receipt of confirmation from us. Please keep your unique booking reference code, as you may be refused entry to the event without it. Any members of the party who are not members of The Trades Club, need to be provided with tickets at the full rate.
Gaining Admission To The Event Your unique booking reference code is issued subject to these Terms and Conditions and we advise that you familiarise yourself with them before attending the event.
As the person making the on-line booking you must attend the event yourself, and must accompany all other persons for whom the booking is made. If you want to reallocate your tickets please contact the Box Office using the email or phone number given on the website, to make arrangements.
Some of the events and ticket types have age restrictions, these are indicated on the website, please familiarise yourself with these before making your booking. When you arrive at the event you have booked, you should be able to provide your unique booking reference code, you name, your postcode and some identification.
Only the person in whose name the booking has been made needs to provide this information; persons in their party arriving with them do not, although each person will have to provide proof of age, membership of the Trades Club, or concessionary status where these are required.
Members of the Trades Club should be able to show their membership cards on entry, to support their concessionary ticket. Email Address and Password On registering with us, you provide your email address and a password which must be used in order to access certain restricted parts of the website. This is personal to you and is not transferrable.
Your email address and password are the methods used by use to identify you and so are very important. You are responsible for all information posted on the website by anyone using your email address and password and any payments due for services accessed through the website by anyone using your email address and password. Any breach of security of an email address and password should be notified to us immediately.
You may not adapt or circumvent the systems in place in the connection with the website other than through normal operations. Physical tickets are issued for these transactions and must be retained and produced to gain entry to the event. Reallocation of Tickets If as the person making the booking, you wish to reallocate your tickets you should contact the venue via the email or phone contact details given on the website or at the foot of these terms and conditions.
Venue Rules and Regulations Tickets are issued subject to the rules of the club, which include strong polices against violence behaviour and language, and a requirement that patrons accept our socialist values, anti-racist, anti-sexist and anti-homophobic policies. You and all other ticket holders must comply with all relevant statutes, statutes and safety announcements, and venue regulations whilst attending the event. The following points apply in general, the Club accepts no responsibility for any personal property taken to an event.
Pass-outs will be at the discretion of the Club staff. Ticket holders are advised that official merchandise is usually only available inside the venue.
Nothing in these terms and conditions shall be taken to limit or exclude our liability for death, personal injury or fraud caused by the club or its employees. Refunds, Cancellations and Rescheduling of Events Purchased tickets can only be refunded at the discretion of the club management.
We take a generous view on this — please contact the club at boxoffice tradesclub. The face value of all tickets, however purchased, will be refunded if 1, 2 or 3 apply. Ticket booking fees are not refundable. The Club will contact you as soon as possible by email post or phone as appropriate, using the details you have supplied in your registration or membership, if any of these changes apply to any event you have booked.
If you do not receive notification because you have not updated the contact details we hold, or because they were not accurate, we cannot be held liable.
If the event is rescheduled or the details significantly changed and we have informed you of the change, we will offer you the choice of retaining your booking for the rescheduled or changed event, or obtaining a refund of the face value of the ticket. If you wish to receive a refund you must notify us of your choice as soon as possible and not later than 7 days before the event. Where late notice of the rescheduling or of changes to an event has been given, due to circumstances beyond our control such as illness, we ask you to request a refund as soon as possible, and no later than the scheduled opening time of the event.
Likewise if you wish to retain your booking you do not need to take any further action and your booking will be automatically transferred. Under these circumstances you will not be entitled to a refund of the face value of the ticket, the booking fee or any other compensation.
Transfer of Tickets If you wish to transfer your tickets to another person and do not intend to attend the event yourself, you should contact the club by email or phone to make arrangements. It is not permitted to resell tickets, or to buy tickets other than for yourself and your party.
If you attempt to transfer you ticker other than by arrangement with the Club, it will be invalidated and the holder will be refused entry to the event. If you attempt to resell the ticket it will be invalidated and the holder will be refused entry to the event.
If we suspect you are attempting to buy tickets for the purpose of resale, we will invalidate you booking and if you are a member of the club you may be putting your membership in jeopardy. We reserve the right to cancel ticket bookings which we reasonably suspect to have been made fraudulently. Age Restrictions, Concessionary Rates, Right to Admission Some events and ticket types have age restrictions and we will take reasonable efforts to ensure these are detailed in the event.
Children under 18s must be accompanied by a responsible adult parent or guardian at all times. Evening events are open only to over 18s unless otherwise specified. Please take care to read the information about the event you are booking and bring proof of age if appropriate. Members of the Trades Club are offered tickets at concessionary rates. The right of entry to any event is reserved by the Trades Club.
We may take health and safety, environmental and security concerns into account and may carry out security searches. We are unable to offer you a refund if you are refused entry to or ejected from a venue on account of being under age or appearing to be underage and failing to provide proof of agedeclining to be searched, abusive, threatening, drunken or other antisocial behaviour including smoking in the venue, which is a no-smoking environment by lawcarrying weapons or illegal substances, or making unauthorised video or photographic recordings.
In the case of events where prompt arrival is required, late arrival may also result in refusal of entry. There is a tradition in the club that dogs are allowed but this is only permissible before 9pm, where the animal is well-behaved and relaxed, depending on the suitability of the occasion, and always at the discretion of the staff. Availability of Tickets All events and ticket types have limited availability. The Trades Club is a small venue and allows only a restricted number of tickets per purchaser this varies according to the type of event but is usually four in order to facilitate fairness in access to tickets.
These restrictions are indicated in the event information or during booking. If you order tickets in breach of these restrictions or in excess of the maximum allowed we reserve the right to cancel your order. Tickets for events may be available through other outlets and box offices as well as in-house. The number of tickets available on our website reflects our remaining on-line allocation, and not the total tickets remaining for the event.
Tickets may also be available from other outlets such as Jumbo Records and the club Box Office for example. Website Terms If you use our website www.
You are responsible for ensuring that anyone using the website via your log-in details complies with these terms and conditions. Access to the Website and Content We will endeavour to allow uninterrupted access to the website but access to the website may be suspended, restricted or terminated at any time. We reserve the right to change, modify, substitute or remove without notice any information on the website from time to time.
We assume no responsibility for the content of any other website to which the website has links. Intellectual Property The copyright, trademarks, and all other intellectual property, rights in the material contained in the website, together with the website design, text and graphics, and their selection and arrangement, and all the software compilations, underlying source code and software including applets belong to us or is currently licensed to use, our subsidiaries or the providers of such information.
All rights are reserved. None of this material may be reproduced or redistributed without our express permission. You may however download or print a single copy for your own non-commercial off-line viewing.
You shall retain ownership of all copyright in data you submit to the website.